Our Ecosystem Partners
We collaborate with leading systems and mathematical tools to bridge the gaps in workforce management.
CCMath
Forecasting & Erlang Mathematical Algorithms
World-class mathematical algorithms for Erlang capacity calculations and omnichannel forecasting. We partner with CCMath to configure exact staffing models that align mathematically with your SLA goals.
Peopleware
Schedule Integration & WFM Matching Platforms
Workforce optimization and schedule integration platforms. We guide implementations of Peopleware configurations to ensure they align cleanly with local compliance and union regulations.
ProcedureFlow
Visual SOPs & Operating Guides
Visual standard operating procedures that accelerate onboarding and reduce handle times. We help map WFM planning escalations and real-time management rules directly into ProcedureFlow.
Working with specific vendors?
We help integrate and audit custom WFM setups to ensure compliance configurations and schedules are optimized.
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